GPU not detected PH315-53

boki08 · May 21

HI, I tried cleaning my fans, suddenly my laptop didn't turn on, but the battery indicator is blinking, then I tried to reset the battery, afterwards it turned on, but my GPU is not being detected. i tried the basic trouble shooting guides found in YT but nothing seems to be working, when I press turbo all the fans still work

(Thread was edited to add model name to the title)

JackE · May 22

>>>I tried cleaning my fans, suddenly my laptop didn't turn on,>>>

Did you disconnect the charger and battery pack before you tried to do this?

boki08 · May 23

Yes i did, the fans still work perfectly

JackE · May 23

What is your full model number? For example, PH315-54?

boki08 · May 23

PH 315-53, I tried to reinstall the GPU driver using ACER's website, for my model it's only showing 3070, 3080, 2070, 2080, it's not showing the 3060 that i have, so i also tried ph315 54 to get the 3060 driver, it says its not compatible, i tried going to Nvidias website, still showing not compatible, tried to go back to win 10, to re install back the old drivers still not showing, tried also for win 11, still not showing, talked to a technician saying its probably a mobo issue, hoping and praying that a repair can take care of it as I cant afford to replace the mobo

boki08 · May 23

also to add, we checked the GPU if there's any damage, there's none,

JackE · May 23

(1) How did you check GPU for damage if it's not detected?

(2) How do you know it's a 3060 if it's not detected? 3060 is not listed anywhere in the specs for this model.

JackE · May 23

>>>for my model it's only showing 3070, 3080, 2070, 2080, it's not showing the 3060>>>i bought it and the box indicates its a 3060 and even checking my old photos of it's specs its showing 3060>>>

No, there is no 2080 on driver downloads. Only 2060.

So are you sure about 3060? Maybe it was 3080? Please show box that claims 3060. Or old photos you have that claim 3060. Maybe it's an '8' not a '6'