Microphone Array Not Working on Acer Spin 3

MollyWall
MollyWall Member Posts: 2 New User
I've got a new Acer Spin 3 and the Microphone arrange doesn't pick up sound, but shows a level when I test it.

I found this error message, but I don't understand what it means.


Answers

  • StevenGen
    StevenGen ACE Posts: 9,896 Trailblazer
    MollyWall said:
    I've got a new Acer Spin 3 and the Microphone arrange doesn't pick up sound, but shows a level when I test it.

    I found this error message, but I don't understand what it means.


    Uninstall the Intel® Smart Sound Technology for Digital Microphones drivers in Device Manager and/or update it, install the Intel® Driver & Support Assistant and run that scan as your drivers are out of date and need updating, or it could be your headphones/mic that is not compatible and is a problem with the Intel drivers.


  • MollyWall
    MollyWall Member Posts: 2 New User
    Thank you. That's really helpful. It's still not working though which is really frustrating