My Predator Helios 300 RTX 2060 not getting charged and not turning on.

tsrattan29081998
tsrattan29081998 Member Posts: 1 New User
edited May 2022 in Predator Laptops
My Acer Predator Helios 300 RTX 2060 is 1.5 years old. It suddenly stopped working, like i was doing some stuff and it suddenly blacked out with both charging and power light gone.
The laptop isn't getting charged.
I tried resetting battery but it still doesn't work.
Please help, i have important online exams tomorrow and day after tomorrow.

{ edited the title from content to change the model number )

Answers

  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    Maybe your charger, its plug or cable have gone bad. Check output with a multimeter between plug's outer barrel and center hole. Should be about 19vdc. Or plug the charger into another AC mains receptacle to see if it works.

    Jack E/NJ