My Headphone Mic is not Showing only capture internal mic predator Helios 300

Sir,
Am Using Acer predator Helios 300 laptop. am using that laptop mainly for gaming. but when iam connecting my headphone the mic is not showing in the recording device is only microphone array and also there is no High definition audio driver. i try to download the Realtek HD audio driver but after a restart it becomes disappear. i tried everything i could trobleshooting, reinstall driver even reset my windows it become the same. the headphone is not broken i tested in another device its works fine. also i dont think its a hardware issue do anyone can fix my problem am useing windows 11

(Thread was edited to add model name to the title)

Accepted answers

AnhEZ28

@Jeeboobha can you post the screenshot of the device manager with the sound tab expanded?

AnhEZ28

@Jeeboobha click on the Headphone tab and change to Headset.

AnhEZ28

@Jeeboobha when the Realtek Audio Console shows up, change it to Headset. The mic name is till Microphone Array but it will switch to your headset mic to record the audio

All comments

AnhEZ28

@Jeeboobha can you post the screenshot of the device manager with the sound tab expanded?

Jeeboobha

Please Find attached

Image: https://us.v-cdn.net/6029997/uploads/editor/d1/nk673sx64vg5.png

Jeeboobha

AnhEZ28 said:

@Jeeboobha can you post the screenshot of the device manager with the sound tab expanded?

Please Find now my Wired Headphone is connected but its not even showing

Image: https://us.v-cdn.net/6029997/uploads/editor/en/517urgdm8fwb.png

Jeeboobha

Jeeboobha said:

AnhEZ28 said:

@Jeeboobha can you post the screenshot of the device manager with the sound tab expanded?

Please Find now my Wired Headphone is connected but its not even showing

Bluetooth headphone also not Captureing Sound

Joe9844

Jeeboobha said:

Sir,
Am Using Acer predator Helio 3060 laptop. am using that laptop mainly for gaming. but when iam connecting my headphone the mic is not showing in the recording device is only microphone array and also there is no High definition audio driver. i try to download the Realtek HD audio driver but after a restart it becomes disappear. i tried everything i could trobleshooting, reinstall driver even reset my windows it become the same. the headphone is not broken i tested in another device its works fine. also i dont think its a hardware issue do anyone can fix my problem am useing windows 11

Install your laptop's audio driver. Then run Microsoft Store to download Realtek Audio Console.

Definition:
Headet has integrated mic, headphone doesn't have mic.

3.5mm headset mic is not a separate item. It is combined with microphone array.

Plug in your headset. The computer should prompt you which device did you plug in. Select headset. If not prompt, then select headset in the Realtek Audio Console.

That's it. You can verify that your headset mic is working by lightly tapping your headset mic --- the microphone array signal meter will jump.

AnhEZ28

@Jeeboobha Agree with Joe9844.
For the Bluetooth headphone, make sure to change the default recording device to the one that has the name of the Bluetooth headphone (oneplus bullets wireless z I presume)

Jeeboobha

AnhEZ28 said:

@Jeeboobha Agree with Joe9844.
For the Bluetooth headphone, make sure to change the default recording device to the one that has the name of the Bluetooth headphone (oneplus bullets wireless z I presume)

I try that still not working

AnhEZ28

@Jeeboobha so the laptop mic is still recording the sounds as the main or it doesn't record anything?

Jeeboobha

i tried it So many times and its the Defalt audio driver and when iam pluging my headphones the console says its headphone but Still The Mic is useing the laptop internal mic not headphones mic and am sure that headphone mic is not broken

Image: https://us.v-cdn.net/6029997/uploads/editor/8n/tbido8snzc7c.png

AnhEZ28

@Jeeboobha click on the Headphone tab and change to Headset.

Jeeboobha

Image: https://us.v-cdn.net/6029997/uploads/editor/sn/jvgj82knvdav.png

am useing this headphone

Jeeboobha

AnhEZ28 said:

@Jeeboobha so the laptop mic is still recording the sounds as the main or it doesn't record anything?

yes the laptop mic is recording the sound even conected to headphone the laptop mic is recording

Jeeboobha

AnhEZ28 said:

@Jeeboobha click on the Headphone tab and change to Headset.

thankyou so much... i dont know why i dont try this one before thanks alot.

AnhEZ28

@Jeeboobha when the Realtek Audio Console shows up, change it to Headset. The mic name is till Microphone Array but it will switch to your headset mic to record the audio