Tablet ACTAB1021: Website NO recognises the Serial Number impossible to find product.

GOLL

I purchased an ACER tablet ACTAB1021 6 months ago through Currys for a Christmas present and the power button stopped working, I cannot turn it on. I am hardly trying to contact ACER but the SN is not recognized by the automatic phone operator and when I am trying to log a repair/warranty claim on the website, the DSG model number shown on the back of the tablet does not show on the website model menu, it only shows model names like "ENDURO", ...

billsey

Where did you purchase your tablet? I don't know of any of the ACTAB1021 models that didn't have their support handled directly through the vendor instead of through Acer. The vendor gets a discount on the cost of the tablet by contracting to provide all support, so Acer will not have them setup on their support site.