Touchpad settings ASPIRE ES1 - 711.Touchpad suddenly stopped working

carer66
carer66 Member Posts: 2 New User
edited February 10 in Aspire Laptops
Touchpad suddenly stopped working . Drivers and touchpad settings have disappeared from the laptop. Any suggestions Acer community . 

{Thread was edited to add model name to the title}

Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Open Device Manager. Do you see any red or yellow warnings? What is your full ACER model number? For example, A515-54?

    Jack E/NJ

  • carer66
    carer66 Member Posts: 2 New User
    Hello, I have the  ACER ASPIRE ES1 - 711. There are no yellow or orange warnings in the device manager. Just the Elan Touchpad settings have disappeared. I can still use my wireless mouse so I might just leave it. 
  • What version of windows is installed? Are there any drivers with problems in the device manager? What is the bios version?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Try pressing FN+F7.

    Jack E/NJ

  • carer66
    carer66 Member Posts: 2 New User
    I contacted Microsoft helpline yesterday. They tried everything with no success. They checked all the drivers and pressed the FN +F7 Keys.
    Maybe an update will come along to fix it. I will keep on using my wireless mouse. Or if things get really bad I may buy a Chrome book Laptop. 
    Thankyou for the advice I really appreciate it. 😁
  • What is the bios version?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • davidgilbertjr
    davidgilbertjr Member Posts: 1 New User

    You can re-download the ELANTECH Touchpad Driver on the support page for your device

  • ussedyert
    ussedyert Member Posts: 2 New User

    Hi,

    Thanks this thread help me to solve my problem.

    Big Thanks