Acer sf315-41g dedicated gpu with problems

Hello. Recently I have bought an Acer sf315-41g with ryzen7 2700u and rx540 2gb card. The problem is that the laptop keeps BSOD sometimes. It can work a day, or it can BSOD a day long with different error codes. I have tried to change the ssd, reinstall windows 10/11, different drivers. Nothing worked. I've sent the laptop in a specialized service for 3 weeks, and they concluded that the problem is with RAM memory, which is 1 slot on the MB and cannot be changed like in other laptops. They managed to send it forward to another service, where they have changed the microchips of RAM. Now the laptop is working better, but is still with BSOD sometimes. The problem is the dedicated GPU, windows keep trying to install the driver and then goes in BSOD constantly. I have tried to disable it from Devices Manager, but after restart it keep enabling by itself. Is there a solution to permanently disable it? I don't mind using integrated GPU, since I don't use the laptop for gaming. Or maybe other solution? Thank you!

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billsey

Which OS are you running? Which driver version is installed for the RX540? I know that AMD has been tweaking them a bunch since the W11 release and I've heard that several of those attempts have been less than stable...

StevenGen

BlackDen90 said:

Hello. Recently I have bought an Acer sf315-41g with ryzen7 2700u and rx540 2gb card. The problem is that the laptop keeps BSOD sometimes. It can work a day, or it can BSOD a day long with different error codes. I have tried to change the ssd, reinstall windows 10/11, different drivers. Nothing worked. I've sent the laptop in a specialized service for 3 weeks, and they concluded that the problem is with RAM memory, which is 1 slot on the MB and cannot be changed like in other laptops. They managed to send it forward to another service, where they have changed the microchips of RAM. Now the laptop is working better, but is still with BSOD sometimes. The problem is the dedicated GPU, windows keep trying to install the driver and then goes in BSOD constantly. I have tried to disable it from Devices Manager, but after restart it keep enabling by itself. Is there a solution to permanently disable it? I don't mind using integrated GPU, since I don't use the laptop for gaming. Or maybe other solution? Thank you!

You can disable the AMD graphics driver update in "Windows Update" and make it hidden before it gets downloaded and installed, also download Display Driver Uninstaller DDU that is a driver removal utility that can help you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system. Then install the latest Win-11 OS AMD driver for the RX540 which is the "Adrenalin 22.5.1 Recommended (WHQL)" as AMD have both Win-10 and 11 graphics different drivers for the RX540 card, also see the AMD official guide "Uninstall AMD Radeon™ Software from Windows® Based System" as and after you will not have any issues with graphics drivers like you are having and you think that this drive is causing the BSOD. Btw if you get any BSOD's after you have done the above then give us the exact BSOD error codes as that will be very helpful.

BlackDen90

billsey said:

Which OS are you running? Which driver version is installed for the RX540? I know that AMD has been tweaking them a bunch since the W11 release and I've heard that several of those attempts have been less than stable...

At the moment windows 10, latest version.

BlackDen90

StevenGen said:

BlackDen90 said:

Hello. Recently I have bought an Acer sf315-41g with ryzen7 2700u and rx540 2gb card. The problem is that the laptop keeps BSOD sometimes. It can work a day, or it can BSOD a day long with different error codes. I have tried to change the ssd, reinstall windows 10/11, different drivers. Nothing worked. I've sent the laptop in a specialized service for 3 weeks, and they concluded that the problem is with RAM memory, which is 1 slot on the MB and cannot be changed like in other laptops. They managed to send it forward to another service, where they have changed the microchips of RAM. Now the laptop is working better, but is still with BSOD sometimes. The problem is the dedicated GPU, windows keep trying to install the driver and then goes in BSOD constantly. I have tried to disable it from Devices Manager, but after restart it keep enabling by itself. Is there a solution to permanently disable it? I don't mind using integrated GPU, since I don't use the laptop for gaming. Or maybe other solution? Thank you!

You can disable the AMD graphics driver update in "Windows Update" and make it hidden before it gets downloaded and installed, also download Display Driver Uninstaller DDU that is a driver removal utility that can help you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system. Then install the latest Win-11 OS AMD driver for the RX540 which is the "Adrenalin 22.5.1 Recommended (WHQL)" as AMD have both Win-10 and 11 graphics different drivers for the RX540 card, also see the AMD official guide "Uninstall AMD Radeon™ Software from Windows® Based System" as and after you will not have any issues with graphics drivers like you are having and you think that this drive is causing the BSOD. Btw if you get any BSOD's after you have done the above then give us the exact BSOD error codes as that will be very helpful.

Thank you for your opinion. I know about DDU, I am using it for years now. The problem is that after I boot into windows10, the laptop installs the driver for rx540 (a version from march 2022) and then BSOD starts. This is why I am asking how can I disable it, I was thinking in worst case scenario to make a .bat file that disables RX540 from device manager after every boot. I don't see other option. BSOD codes are others everytime, but I will record them.

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