Help! I recently disabled tpm 2.0 on my acer nitro 5

lhxrh
lhxrh Member Posts: 5

Tinkerer

edited May 2022 in Nitro Gaming
I recently disabled tpm 2.0 on my acer nitro 5 and now I can't find the option to turn it back on. It does not give the option that says tpm enable or disable under restore secure boot to factory default. And I have tpm because it showed me in device manager however it is not connected anymore. I need help please.


{Thread was edited to add model name to the title}

Answers

  • What is the exact model? Example AN515-55-58VH. Have you already created a password in setsupervisorpassword? Can you send some pics of all the bios tabs?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • lhxrh
    lhxrh Member Posts: 5

    Tinkerer

    My model is AN515-56, I recently accidentally TPM 2.0 in BIOS after upgrading to Windows 11. Now some softwares can’t run because it need TPM 2.0 enabled. But after disabling it, it can’t be detected anymore, in BIOS the whole TPM option was just gone. Should I go back to windows 10 and do you think that then will be possible to re enable TPM 2.0. There has to be some way to enable it again after you disable it. If you know what to do can you please help me and provide specific instructions on what to do because I did not mean to disable TPM 2.0 and I need it re enable. I am scared that if I go back to Windows 10 and I still can’t figure out how to enable TPM 2.0 I won’t be able to upgrade to Windows 11 again. What should I do? Should I email Acer? 

    That is the photo of my security BIOS tab. As you can see I have supervisor password enabled. Yet after I disabled TPM 2.0. The whole option just somewhat disappeared. I tried to do as much research as I possibly could but nothing is found and I don’t know what to do to enable it again. I am scared to do anything more because I might do something wrong which could lead to worse situations. Any help would be appreciated. 
  • Try resetting the battery: disable fast startup in power options, turn off the computer, unplug the power adapter, press the power button for thirty seconds and leave the computer off for half an hour.

    Then check if the tpm reappears in the bios. If tpm still doesn't show up, check the bios version:
     
    Also try running this file: TPMUnlock_Acer_1005_windows TPM unlock tools for Windows 11 upgrade.日期:2021/08/30 版本:1005 供应商:Acer 大小:.2 MB 点击下载


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • lhxrh
    lhxrh Member Posts: 5

    Tinkerer

    I will try the steps later and report if it works or not. Right now my BIOS version is the newest one (1.09) I had 1.06 before but it didn’t work so I upgraded and still did nothing. 
  • ok my friend!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • lhxrh
    lhxrh Member Posts: 5

    Tinkerer

    The files you provided doesn't work, is says Your TPM already exists and i need enable in BIOS. Is there any other way?
  • Have you tried resetting the battery? What happens when you reset the bios by pressing the f9 and f10 keys?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)