Unable to install NitroSense on my Nitro AN515-45

stagrider
stagrider Member Posts: 1 New User
edited May 2022 in Windows 11
I updated my Windows 11 yesterday and today when I opened my laptop, I noticed that NitroSense isn't working. So I uninstalled it to install it again. I downloaded the setup (v3.01.3028) for my device from Acer's site. When I try to run the setup.exe, nothing happens and the application does not install. Please help!
These are the windows updates that happened:
2022-05 Cumulative Update for Windows 11 for x64-based Systems (KB5013943)
2022-05 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 11 for x64 (KB5013628)
2022-05 .NET Core 3.1.25 Security Update for x64 Client (KB5014326)
2022-05 .NET 6.0.5 Security Update for x64 Client (KB5014330)

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 3,544 Pathfinder
    @stagrider did you try to restart the Windows and run the setup.exe file?
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • billsey
    billsey ACE Posts: 31,153 Trailblazer
    IIRC the issue is most likely with the .net framework update, try rolling that back and reinstall NS to see if that helps.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.