When i start my XB252Q its black screen but blue lights still on

NICKEP1CKE
NICKEP1CKE Member Posts: 1 New User
When i start my XB252Q its black screen but blue lights still on. To fix it i need to put ut the power cable. But sometimes it doesent work. How can i fix it?

Answers

  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @NICKEP1CKE

    You can try to reinstall the display drivers in the computer to check if that makes any difference.

    How to Properly Update Graphics Driver in Windows 11

    NOTE: Make sure to reboot the computer after uninstalling the driver to reinstall the driver back.

    Hope it will help you in some way.
  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon

    Hi @ NICKEP1CKE

    During the times of unplugging, did you take the battery out after you unplugged it? Then hold the power button down for 60 seconds. You may want to take your power cord, after you have unplugged it, and if it will come apart in two parts, go ahead and separate those two cables while you hold down the power button.

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    There is no battery in the monitor, you are thinking of a laptop...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.