Nitrosense, sorry this laptop is not supported AN515-54-761V

yousefesam
yousefesam Member Posts: 1 New User
edited May 2022 in Nitro Gaming
Nitrosense stopped working this morning and ive tried end task from task manager, but that didnt work so i deleted it, and tried reinstalling but that didnt work because id always get the message saying its not supported. My model is AN515-54, but in my acer care centre, the device name is NG-AN515-54-761V. And i assume thats the reason nitrosense isnt working, but it used to before. Is there a way i can overcome this issue and have a working nitrosense again??

{Thread was edited to add model name to the title}

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Hi,
    Download Nitro Sense from Acer support site, extract the zip folder, open the extracted folder, open Plugs folder and rename AN515-54 to AN515-54-761V, then try to install using Setup.
     https://www.acer.com/ac/en/GB/content/support-product/7964?b=1


    The correct thing is to correct the model name in the bios for Nitro AN515-54. But he can change the name to NG-AN515-54-761V.


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,709 Trailblazer
    Hi,
    Download Nitro Sense from Acer support site, extract the zip folder, open the extracted folder, open Plugs folder and rename AN515-54 to AN515-54-761V, then try to install using Setup.
     https://www.acer.com/ac/en/GB/content/support-product/7964?b=1

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Hi,
    Download Nitro Sense from Acer support site, extract the zip folder, open the extracted folder, open Plugs folder and rename AN515-54 to AN515-54-761V, then try to install using Setup.
     https://www.acer.com/ac/en/GB/content/support-product/7964?b=1


    The correct thing is to correct the model name in the bios for Nitro AN515-54. But he can change the name to NG-AN515-54-761V.


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)