predator g9-793- keyboard unresponsive and screen is black but the laptop is still running

Sturdyboy
Sturdyboy Member Posts: 6

Tinkerer

edited May 2022 in Predator Laptops
Model is acer predator g9-793 or something very similar to that I forgot. Bought it a few years ago off ebay. Was in the middle of a league of legends game then the keyboard went unresponsive suddenly. I tried to restart the laptop now it has a black screen and its still running.

{Thread was edited to add model name to the title}

Answers

  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon

    Hi @ Sturdyboy

    1. Press the Windows logo key and L on your keyboard. ...
    2. Reset your PC by holding the "Shift" key while you click the "Power" button > "Restart" in the lower-right corner of the screen. ...
    3. From the options screen, choose "Troubleshoot > Reset this PC".

    Sometimes, a black screen happens because Windows 10 will lose its connection with the display. Using the Windows key + Ctrl + Shift + B keyboard shortcut can restart the video driver and refresh the connection with the monitor