My aspie 7 charger suddenly stoped working today. What is the solution?

manish003
manish003 Member Posts: 1 New User
edited May 2022 in Aspire Laptops
I have a brand new 6 month old acer aspire 7 ryzen5500u variant. My charger suddenly stopped working today. Yesterday it was working fine. I handle both my laptop and its charger with great care and i have no clue what could go wrong. How to solve it. And if i cant how to availwarranty?

Answers

  • StevenGen
    StevenGen ACE Posts: 12,079 Trailblazer
    manish003 said:
    I have a brand new 6 month old acer aspire 7 ryzen5500u variant. My charger suddenly stopped working today. Yesterday it was working fine. I handle both my laptop and its charger with great care and i have no clue what could go wrong. How to solve it. And if i cant how to availwarranty?

    Check the charger first as all chargers have a safety off internal switch that turns the charger  off if there is any mains power shortage or your laptop has an internal power short so do this first, unplug your charger and let it sit unplugged for 5 min, replug the charger into the laptop and see if it works? If not then its either your laptop or your wall plug power point that is turning the charger off, so try another wall power outlet. If its not the wall plug then its your laptop that is under warranty so contact Acer and get the laptop to be checked and diagnosed by Acer under warrant, as you have 12 months warrant on this laptop.