Hey, i have a Aspire TC-1660 (004). I bought it last year in december and have had various issues. Now most recently last 3-4 months i get random full pc freezes, where i can't do anything until i force-shutdown by holding power button. The pc has been repaired twice through warranty also, most recently with a replacement of RAM and MB. The freezes seem to have some kind of relation to watching streams in browser (chrome/opera gx), but i do this a huge amount and most often nothing happends. In event log i cannot see any warnings in either the application nor the system sections just before the crashes, so i am absolutely clueless to what i should do. The crashes (freezes) happend probably 4-6 times a week, i use it for 4-8h a day.
Would really appreciate some help!
{Thread was edited to add model name to the title}
FAQ & Answers
Which CPU/GPU?
Windows 10/11 optimization guide for gaming — Acer Community
My AN515-43 laptop UserBenchmark-
https://www.userbenchmark.com/UserRun/51514566
First of all we need to determine whether it is a hardware or software issue.
It should work fine.
Even after the factory reset if you are facing the same issue then it might be a hardware issue. Some of the components inside your computer might have gone bad. It might be a old age hard drive, motherboard, memory..
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★★ WILLIAM - MRK ★★
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Perhaps will update my issue later as well
11400F/1660s
@William_mk2 not really relevant, i have done many factory resets and the MB/ram has been replaced in the last 3 months.
Not sure i will do that, i still have warranty and that would void it. Perhaps updating bios could do something?
Also, do i need to do each update up until this one or can i just do this update?
Just want to be sure, updating bios seems like something that you should be careful with.
Thanks!
Did you try a battery or reset overnight. I have seen post of it being the fix ? I'm not sure why but simple to try.
Edit: have updated BIOS successfully, will return with results in few days.