e5-571g-76wq inbuit mic never worked for me

ajay_sanju

Hello veterans,
i have acer e5-571g-76wq bought around 8 years back . initial few years i never need to use inbuilt mic as i was just used it to play movies and net and ms office work. but from the last 1 year i am in need of inbuilt mic to attend meetings but the other party never able to hear me. To solve this problem i always need to plug in an earphone to use mic. I have tried every possible setting from internet and youtube tutorials and nothing worked for me. I use my laptop very raw and dusty, can it be dust problem or some setting problem or some technical problem. Help me with this you professionals.

William_mk2

ajay_sanju

If you are using Windows 10 please follow the steps given below

click on start - settings - system – sound – You will see  chose your output and input device 

On the " chose your output device "  - chose headset or speakers as you desire..

On the "chose your input device" - click on drop down menu - chose microphone as the input 

On type here to search on the lower left corner 

type microphone privacy 

go to microphone privacy settings on the top

check whether  Allow access to the microphone on this device is on 

If it is off - click on change and turn it on

Allow apps to access your microphone is on 

Scroll down - chose which microsoft store apps can access your microphone

check the apps escpecially zoom, skype , camera to on

Allow Desktop apps to access your microphone to on

It should work fine ..

Please use the link for reference purpose 

https://support.microsoft.com/en-us/windows/fix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011

https://www.howtogeek.com/395296/fix-my-microphone-doesnt-work-on-windows-10/

https://www.drivereasy.com/knowledge/fix-windows-10-upgrade-issue-internal-microphone-not-working/

If it is not working ...

Try windows x 

Go to device manager - Go to sound video and game controllers.  Expand it 

Uninstall the sound driver from device manager.  Please uninstall all the items below the sound video and game controllers. Restart the computer.  It should work fine.. 

If it is still not working 

Uninstall the sound driver from device manager 

Dont restart the computer. 

Go to support.acer.com 

chose your country 

type snid or chose your model 

go to drivers 

Install the sound driver 

It should work fine..