Acer Asire A515-44 Keyboard not working

Friedwald
Friedwald Member Posts: 3 New User
edited April 2022 in Aspire Laptops
I started having a roblem recently where a few keys on my keaboard stopped working. The first time i encountered this issue i alied a fix someone else suggested in a similar discussion. I deinstalled and reinstalled the "Quick Acess application. This fixed the issue. Today it happened again, i did the same thing and nothing changed. Do i really need to send the Laptop back to the manufacturer? Any help is appreciated

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,457 Trailblazer
    Hi,
    Give this a try, go to Device manager, expand Keyboards, right click Generic PnP keyboard and select Properties, move to Driver tab and uninstall the driver, reboot and let Windows install the driver.
  • Have you tried disconnecting and reconnecting the keyboard?
    https://www.youtube.com/watch?v=sG_gSlQklJA

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  • Friedwald
    Friedwald Member Posts: 3 New User
    Hi,
    Give this a try, go to Device manager, expand Keyboards, right click Generic PnP keyboard and select Properties, move to Driver tab and uninstall the driver, reboot and let Windows install the driver.
    that did nothing unfortunately
  • Friedwald
    Friedwald Member Posts: 3 New User
    Have you tried disconnecting and reconnecting the keyboard?
    https://www.youtube.com/watch?v=sG_gSlQklJA

    interesting idea. i have seen that suggested in other places too. that video doesnt actually show how to do it though. i am an absolute noob what pc hardware is concerned, can someone give me a step by step tutorial please
  • check here my friend:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Friedwald,

    Try to do power drain,


    1. Shutdown the unit.
    2. Unplug the cables connected to the unit.

    3. At bottom of the unit there will be a small tiny pin hole with a battery symbol close to it. Take a pin or a paper clip insert into it you feels like pressing a button hold it for 20-30 seconds.