bluetooth suddenly deactivated and appears deactivated - ASPIRE A515-56 64

Teacher123
Teacher123 Member Posts: 5 New User
edited April 2022 in Aspire Laptops
Hello, I have tried almost everything to get my bluetooth working again. After windows update on my ASPIRE A515-56 64 BIT my bluetooth is not working and can not be reactivated or anything. HELP ME PLEASE. 

[​//Edited the content to add model name]

Answers

  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @Teacher123

    You can try to reinstall the Bluetooth drivers.

    How to Install a Bluetooth adapter replacement in Windows 1110

    NOTE: After uninstalling the Bluetooth driver make sure to reboot the laptop to reinstall the uninstalled driver.

    Hope it will help you in some way.

    If it doesn't work then you can try to reset the laptop completely.

    https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5#WindowsVersion=Windows_11

    You can follow the steps in the above link to do a complete reset.

    NOTE: Make sure to backup all the data from the laptop before the reset.

    Hope it will help you in some way,


  • Teacher123
    Teacher123 Member Posts: 5 New User
    Thanks, I think it is working for now. I uninstaled the bluetooth drivers and reinstalled them from https://www.acer.com/ac/es/ES/content/support-product/8628?b=1
  • Teacher123
    Teacher123 Member Posts: 5 New User
    Did not work, every time I restart the PC the Bluetooth becomes deactivated and the Bluetooth is missing in the device manager or hidden. 
    I did try to reset the PC but that did not help either. 
  • In this case, restore windows to a date before the update.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Teacher123
    Teacher123 Member Posts: 5 New User
    In this case, restore windows to a date before the update.

    I have looked in my settings and I only found reset PC. Can you tell me where exactly this is. Thank you
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Teacher123
    Teacher123 Member Posts: 5 New User
    Ok I have reset the PC and it worked for 30 minutes and then bang mouse did not work. I am pulling my hair out.......
  • Can you tell me the bios version?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)