Nitro 5 AN-515-55 Memory - 70% with 0 applications open.

NickPlayz

Hi - I recently have been having issues with my Nitro 5's memory space. After contacting Acer support and telling them that I have WINDOWS 11 specifically, they continue to give me Windows 10 fixes only. After attempting to follow their windows 10 instructions, I found only 1 page that was semi-useful, explaining I have over 7 GigaBytes of ram left. Please help, as this issue has only started recently, and I heavily rely on my PC. Specs: Nitro AN-515-55 Latest version of Windows 11 HOME edition External devices in use: 1 USB-C cable to charge airpods (issue continues even after unplugged) & 1 Acer Mouse (still continues if unplugged) I noticed this after my Norton expired, and the built-in antivirus taking up all of my ram, so reverting back to Norton got me 5% of my Memory back, but my PC continues to have loud fans & degraded performance. With only 1 application open, Task Manager, my Memory is over 70-80% used up.

{Thread was edited to add model name to the title}

William_mk2

NickPlayz

I Understand you say "I recently have been having issues with my Nitro 5's memory space "

First of all, we need to determine whether it is a hardware or software issue. 

Here are some of the steps to speed up your computer.   It will help to free up memory space. 

Try windows + r -  on the run window - type msconfig  - click ok  

click on services

check - hide all microsoft services 

click on disable all

click on startup 

disable all the startup items 

click on apply - ok  - restart the computer.     Loading process will be very fast now..

Note: You can always enable the services and startup items later or set it to normal startup from selective startup later on the General tab  

Try windows + r - on the run window - type appwiz.cpl  - click ok  

it will show you the list of programs

remove all the unwanted third party programs. 

Please don’t remove any drivers.  

If you are not sure , please don’t remove it.  

Try windows + r - on the run window type temp - click ok -  it will show you the bunch of files -  try ctrl + a - select all files - press the shift key and click on delete files 

Try windows + r - on the run window type  %temp%  - click ok  - It will show you the bunch of files -  try ctrl + a - select all files - press the shift key and click on delete files 

If you are not able to remove some files - click on skip and then click click on continue.. 

Try windows + r  - on the run window - type cleanmgr - click ok

click on all the boxes except recycle bin and thumnail

Delete the items which are checked 

Try windows x - on the menu - chose command prompt admin or power shell admin 

click on yes 

on the blue or black window  type sfc /scannow 

It will be running till 100 %

Try to do a chrome reset 

open chrome

click on three dots on top right corner 

click on settings

Scroll down - go to advanced

click on restore setting to default

you will see reset settings - cancel

click on reset settings 

Open chrome 

it will work faster now

If it is still not working then we have to do a refresh and reset


Type reset this pc on the white box  ( on the taskbar ) 
click on reset this pc
It will show you keep my file and Remove everything. 

Note:

If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost

If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer. 

You can also do the recovery in an alternative way..

There are two alt keys on the keyboard.  If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar.  The alt key on the right side will be looking like alt, alt gr or alt car.  Turn off the computer.  Hold the alt key on the left and tap f10 continuously.   It will go to repair mode.  It will show you chose an option, continue, troubleshoot.   If it is not going to repair mode, turn off the computer.  Turn on the computer.  Hold the right alt key ( alt gr or alt car or alt )  and then tap f10 continuously.  It will go to chose an option continue and troubleshoot..

It will show you chose an option, continue, troubleshoot

Go to troubleshoot  -  click on reset this pc

click on keep my files  ( only applications will be lost )   chose your account and type your password   - click on local reinstall  - click on reset

It will be in progress 

If the keep my files option is not working 

Go to troubleshoot  -  click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset 

It will reinstall windows. 

If the just remove my files is not working.. 

Go to troubleshoot  -  click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset 

It will reinstall windows. 

Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10  or alt gr + tapping f10 on the keyboard while turning on the computer.    Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key.    Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above. 

After doing the factory reset, computer will work fine..

If you are still facing the same issue after the factory reset then it might be a hardware issue.    You might have to upgrade the memory. 

I would like to provide some additional info which will really help you. 

Kindly go through the details given below.  The info provided below will be very helpful to get the current memory and ssd details of your computer and the options to upgrade it.  

Please visit the website given below.  There is an option to  "start your scan "  and " select your computer " .  Please chose the options and try it.  It will show you the memory and SSD’s details and the best upgrade options for you.. 

https://www.crucial.com/

It will tell you what you currently have and what you can add for memory and SSD's. 

Note: If you decide to buy you can always compare the prices by visiting other websites or stores and then you can decide.  We are providing the info of scan app just to show you the upgrade options.  You can even download similar scan apps from other memory upgrade websites too.          

To check the compatibility of ram which you can use on your computer.. Get CPUz and check it with that in SPD section of all the RAM and specs that you have, its a quick and simple way to check all OEM specs and what you have in your system. 

William_mk2

NickPlayz

I Understand you say "I recently have been having issues with my Nitro 5's memory space "

First of all, we need to determine whether it is a hardware or software issue. 

Here are some of the steps to speed up your computer.   It will help to free up memory space. 

Try windows + r -  on the run window - type msconfig  - click ok  

click on services

check - hide all microsoft services 

click on disable all

click on startup 

disable all the startup items 

click on apply - ok  - restart the computer.     Loading process will be very fast now..

Note: You can always enable the services and startup items later or set it to normal startup from selective startup later on the General tab  

Try windows + r - on the run window - type appwiz.cpl  - click ok  

it will show you the list of programs

remove all the unwanted third party programs. 

Please don’t remove any drivers.  

If you are not sure , please don’t remove it.  

Try windows + r - on the run window type temp - click ok -  it will show you the bunch of files -  try ctrl + a - select all files - press the shift key and click on delete files 

Try windows + r - on the run window type  %temp%  - click ok  - It will show you the bunch of files -  try ctrl + a - select all files - press the shift key and click on delete files 

If you are not able to remove some files - click on skip and then click click on continue.. 

Try windows + r  - on the run window - type cleanmgr - click ok

click on all the boxes except recycle bin and thumnail

Delete the items which are checked 

Try windows x - on the menu - chose command prompt admin or power shell admin 

click on yes 

on the blue or black window  type sfc /scannow 

It will be running till 100 %

Try to do a chrome reset 

open chrome

click on three dots on top right corner 

click on settings

Scroll down - go to advanced

click on restore setting to default

you will see reset settings - cancel

click on reset settings 

Open chrome 

it will work faster now

If it is still not working then we have to do a refresh and reset


Type reset this pc on the white box  ( on the taskbar ) 
click on reset this pc
It will show you keep my file and Remove everything. 

Note:

If you do refresh ( keep my files ) -  all your personal files like pictures, music , documents , videos  will still be intact.   Only the applications will be lost

If you do reset  ( remove everything )  - you are doing a factory default.   It will become like a day one computer.    It will wipe out everything and take your computer to day one like a new computer. 

You can also do the recovery in an alternative way..

There are two alt keys on the keyboard.  If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar.  The alt key on the right side will be looking like alt, alt gr or alt car.  Turn off the computer.  Hold the alt key on the left and tap f10 continuously.   It will go to repair mode.  It will show you chose an option, continue, troubleshoot.   If it is not going to repair mode, turn off the computer.  Turn on the computer.  Hold the right alt key ( alt gr or alt car or alt )  and then tap f10 continuously.  It will go to chose an option continue and troubleshoot..

It will show you chose an option, continue, troubleshoot

Go to troubleshoot  -  click on reset this pc

click on keep my files  ( only applications will be lost )   chose your account and type your password   - click on local reinstall  - click on reset

It will be in progress 

If the keep my files option is not working 

Go to troubleshoot  -  click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset 

It will reinstall windows. 

If the just remove my files is not working.. 

Go to troubleshoot  -  click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset 

It will reinstall windows. 

Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10  or alt gr + tapping f10 on the keyboard while turning on the computer.    Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key.    Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above. 

After doing the factory reset, computer will work fine..

If you are still facing the same issue after the factory reset then it might be a hardware issue.    You might have to upgrade the memory. 

I would like to provide some additional info which will really help you. 

Kindly go through the details given below.  The info provided below will be very helpful to get the current memory and ssd details of your computer and the options to upgrade it.  

Please visit the website given below.  There is an option to  "start your scan "  and " select your computer " .  Please chose the options and try it.  It will show you the memory and SSD’s details and the best upgrade options for you.. 

https://www.crucial.com/

It will tell you what you currently have and what you can add for memory and SSD's. 

Note: If you decide to buy you can always compare the prices by visiting other websites or stores and then you can decide.  We are providing the info of scan app just to show you the upgrade options.  You can even download similar scan apps from other memory upgrade websites too.          

To check the compatibility of ram which you can use on your computer.. Get CPUz and check it with that in SPD section of all the RAM and specs that you have, its a quick and simple way to check all OEM specs and what you have in your system. 

NickPlayz

William_mk2 - Thanks so much for the help - my computer is still not 100% perfect, but it's majorly helped - I suspect a fan or both to be some-what dirty too, so I'll make sure to clean them. I can now use my computer - thank you for the help.