Nitro 5 AN515-53 has a problem with sleep

user213120
user213120 Member Posts: 3 New User
edited April 2022 in Nitro Gaming
MY Nitro 5 AN515-53 has the problem of waking up from sleep or screening off. I usually try to wake it by pressing the keyboard and the keyboard would lit back up but the screen won't. Can't even put it to sleep and I have to try to force shut down on every occasion. Any help?

[​//Edited the content to add model name]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,873 Trailblazer
    MY Nitro 5 AN515-53 has the problem of waking up from sleep or screening off. I usually try to wake it by pressing the keyboard and the keyboard would lit back up but the screen won't. Can't even put it to sleep and I have to try to force shut down on every occasion. Any help?

    Yes the Nitro 5 sleep mode is very strange and confusing compared to other older laptops! This is in Win-11, I’ve tried to set my Nitro 5 (AN515-56) to sleep mode since I got this laptop, what I’ve done is set the power mode to ‘best performance’ and at screen & sleep ‘turn of’ and ‘device to sleep’ both at settings 10min and screen off after 3 hrs. then whenever I put the laptop to sleep I do it at windows icon ‘shut down and turn off’ sleep then close the lid. After and when I want to wake the laptop up, I open the scren and press the power button for laptop to wake from sleep. This is the only way it will work and not like the older laptops that worked from any key, so try that.  


  • StevenGen said:
    MY Nitro 5 AN515-53 has the problem of waking up from sleep or screening off. I usually try to wake it by pressing the keyboard and the keyboard would lit back up but the screen won't. Can't even put it to sleep and I have to try to force shut down on every occasion. Any help?

    Yes the Nitro 5 sleep mode is very strange and confusing compared to other older laptops! This is in Win-11, I’ve tried to set my Nitro 5 (AN515-56) to sleep mode since I got this laptop, what I’ve done is set the power mode to ‘best performance’ and at screen & sleep ‘turn of’ and ‘device to sleep’ both at settings 10min and screen off after 3 hrs. then whenever I put the laptop to sleep I do it at windows icon ‘shut down and turn off’ sleep then close the lid. After and when I want to wake the laptop up, I open the scren and press the power button for laptop to wake from sleep. This is the only way it will work and not like the older laptops that worked from any key, so try that.  


    It is interesting to check if there is any device connected to the usbs ports. These devices often interfere with sleep and hibernation.


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  • user213120
    user213120 Member Posts: 3 New User
    Yes, I do have usb Keyboard attach. But the problem is when trying to wake the computer from sleep or waking the screen from up from inactivity, the keyboard would light up and the fans would run but the screen is pitch black. There is nothing i could do but to force shutdown it. It was really frustrating because this happen everyday
  • When you unplug the usb keyboard and put the computer to hibernate or suspend, does the same issue occur?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • user213120
    user213120 Member Posts: 3 New User
    i have tried to reset the computer many times, re-installed the drivers, but when the display turn off for long or computer going to sleep, it is the same problem all over again. Press any button and the keyboard backlight lit up, and the display is black with no response. 
  • Does your model have this button?
    Notebook Acer Aspire 5 A515-51G-C97B Desligando sozinho  Acer Community
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)