Thread stuck in device driver aspire a315-42-r5vw

vcdc
vcdc Member Posts: 2 New User
edited April 2022 in Aspire Laptops
acer aspire a315-42-r5vw
my computer was running fine but then it started crashing and the blue screen says error as "threat stuck in device driver". i tried to install different versions of gpu drivers(2019, 2020, 2021, 2022), but nothing helps. i the same tried 2 versions of win10(1903 and 21H2).

without amd gpu driver with microsoft base driver notebook works fine

(Thread was edited to add model name to the title)


Answers

  • vcdc
    vcdc Member Posts: 2 New User
    idk may be it can help

    MEMORY.DMP after bsod

    Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

    Symbol search path is: srv*
    Executable search path is: 
    Windows 10 Kernel Version 18362 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 18362.1.amd64fre.19h1_release.190318-1202
    Machine Name:
    Kernel base = 0xfffff804`55a00000 PsLoadedModuleList = 0xfffff804`55e461b0
    Debug session time: Mon Apr 11 17:37:51.751 2022 (UTC + 3:00)
    System Uptime: 0 days 0:09:57.495
    Loading Kernel Symbols
    ...............................................................
    ....Page 342d14 not present in the dump file. Type ".hh dbgerr004" for details
    ............................................................
    ................................................................
    ...............
    Loading User Symbols

    Loading unloaded module list
    .........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck EA, {ffffcd0375dd0680, 0, 0, 0}

    *** ERROR: Module load completed but symbols could not be loaded for amdkmdag.sys
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
    Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+45 )

    Followup:     MachineOwner