my laptop is not charging while its on, but when you turn it off, it does. Nitro AN515-55

Avram
Avram Member Posts: 1 New User
edited April 2022 in Nitro Gaming
my laptop's name is Nitro AN515-55

(Thread was edited to add model name to the title)

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,689 Pathfinder
    @Avram do you get both blinking lights when it is on and charging?
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon

    Hi @ Avram

    If the power adapter works for a little while but then turns off, there may be interference with the outlet. Unplug the power adapter for about 30 seconds and then try again. If the adapter or the computer itself feels unusually warm, wait until the surface has cooled completely before plugging it into a power source.

  • The acer care center have an option that blocks battery charging?

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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Avram,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​