Predator PH315-52 Predator Sense won't install/installer freezes

I have a Predator PH315-52 and am trying to install Predator Sense but the installer never completes/gets stuck after a few seconds. I used to have the Predator Sense program installed & it worked fine (i.e. fan control worked, turbo boost mode worked, etc.) but after I reinstalled Windows due to performance issues I was having the Predator Sense program just won't install! I've tried uninstalling it & reinstalling it, tried uninstalling Microsoft Visual C++ redistributable & reinstalling the latest versions (not sure if that was even necessary). Tried running the installer as admin. Made sure no traces of Predator Sense were left by uninstalling w/ Geekuninstaller. Still won't install. The only thing I can think of as a reason it won't install is that my current build of Windows is Windows 11-x64 since I'm enrolled in the Windows insider program. I'm not 100% sure but I think when it was previously working I was running Windows 10.

I could unenroll from Windows insider & go back to Windows 10, however it would be a fresh install & erase all data, which I'd prefer not to do. If anyone has any suggestions I'd really appreciate it.

(Thread was edited to add model name to the title)

Accepted answers

Commodore_1995#

Try installing the net framework and also the predator sense appxbundle.

All comments

Jeyam

Hi @ sulbime_guy

One of the quickest ways to fix PredatorSense issues is to uninstall and reinstall the app. Launch the Task Manager, right-click on PredatorSense and close the app. Check again and close out of all Predator instances. Then uninstall the app and restart your computer.

Commodore_1995#

Try installing the net framework and also the predator sense appxbundle.

sulbime_guy

Jeyam said:

Hi @ sulbime_guy
One of the quickest ways to fix PredatorSense issues is to uninstall and reinstall the app. Launch the Task Manager, right-click on PredatorSense and close the app. Check again and close out of all Predator instances. Then uninstall the app and restart your computer.

Hi @Jeyam
I already tried this method multiple times to no avail. Any other solutions?

Commodore_1995#

Try installing the net framework and also the predator sense appxbundle.

sulbime_guy

egydiocoelho said:

Try installing the net framework and also the predator sense appxbundle.

This actually worked! Granted just saying the "appxbundle" was extremely vague & it took me forever to find it (it's in the Predator Sense UWP folder then you run the f89bd4ea764e4164862cbbee69d6bf54 file which just so happens to be an "appxbundle" filetype. ANYWAYS, I don't care how long it took to find it, I'm just so happy to finally have predator sense working again!!

oliver_r

sulbime_guy said:

egydiocoelho said:

Try installing the net framework and also the predator sense appxbundle.

This actually worked! Granted just saying the "appxbundle" was extremely vague & it took me forever to find it (it's in the Predator Sense UWP folder then you run the f89bd4ea764e4164862cbbee69d6bf54 file which just so happens to be an "appxbundle" filetype. ANYWAYS, I don't care how long it took to find it, I'm just so happy to finally have predator sense working again!!

I have the same problem, but I have tried installing all the possible .NET appx files and the APPXBUNDLE file before the setup and still have a frozen installer. Any help would be great! _/\_

oliver_r

oliver_r said:

sulbime_guy said:

egydiocoelho said:

Try installing the net framework and also the predator sense appxbundle.

This actually worked! Granted just saying the "appxbundle" was extremely vague & it took me forever to find it (it's in the Predator Sense UWP folder then you run the f89bd4ea764e4164862cbbee69d6bf54 file which just so happens to be an "appxbundle" filetype. ANYWAYS, I don't care how long it took to find it, I'm just so happy to finally have predator sense working again!!

I have the same problem, but I have tried installing all the possible .NET appx files and the APPXBUNDLE file before the setup and still have a frozen installer. Any help would be great! _/\_

RESOLVED!!
Just resolved the issue. This is a very unusual installation:

Step 1: Let the installer run and freeze. ( Refer my screenshot in my quote )
Step 2: DO NOT TRY REMOVING AGAIN. Go to the .NET files and install the compatible ones. Then run the APPXBUNDLE file. If it shows a launch option on the small window, launch it.
Step 3: The PredatorSense app will show it's startup animation multiple times trying to run. Let it keep running until it stops.
Step 4: Search for PredatorSense in the start menu and try running it from there.

By this step the PredatorSense app ran on my Laptop. I apologize if this did not work using the above steps since it worked for me.

Thank you @sublime_guy and the other cool peeps who did help me a bit! Hope this helps

SM32

https://community.acer.com/en/discussion/comment/1137343#Comment_1137343

I have the same issue. I dont understand the second step.can you explain it bit more

XdxD

https://community.acer.com/en/discussion/comment/1185564#Comment_1185564

.NET files are within Predator Sense software zip file. Install them while at 1st screen.

SM32

https://community.acer.com/en/discussion/comment/1137343#Comment_1137343

This also Worked for me.Thank you soo

mohitx7

For me this worked

How do I fix my PredatorSense app if it’s not working?

Restart the Predator Service

Launch Task Manager
Click on the Processes tab
Close all the PredatorSense processes
Then, click on the Services tab
Scroll down and locate the Predator Service (PSSvc)
Right-click on the Predator Service
Select Start

Referred to link below.

https://bestgamingtips.com/fix-predatorsense-not-working/

panda0062

I also have same problem predatorsense were stuck on installation tab , so here's sort & quick solution for this problem that work for me , So after downloading file and extracting dont install from setup instead of that go to

PredatorSeneseUWP Folder
Install every Microsoft.Net.Native.Runtime few may will not install and failed but its fine & in that last setup is Predatorsense that will work (you will know when you install all setup in order 1 after other)

I hope this will work for you too 🙏

Alexanderjulia

Users facing difficulties with the Predator Sense software on the Predator PH315-52 laptop, particularly issues with installation or freezing during the installation process, can try several troubleshooting steps. First, ensure that your laptop meets the minimum system requirements for the software and download the latest version from the official Acer support website. Run the installer as an administrator, temporarily disable antivirus/firewall software, and perform a clean boot to identify potential conflicts. Additionally, check for Windows updates, update graphics and chipset drivers, and consider temporarily disabling User Account Control (UAC). If the problem persists, re-download the installer to rule out file corruption. For further assistance, reaching out to Acer customer support may provide tailored guidance based on the laptop model and the specific nature of the issue.

Hemant_Mishra

in the downloaded folder of predator sense, open this subfolder "UWP" once you open it you will see an APPX type file just click that file and your predator sense will surely start working, once it opens it will ask you to update to a latest version simply ignore it and your app will work just fine. Let me know if it doesn't works for you.

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