spin3 keyboard not working properly

gunness
gunness Member Posts: 3 New User
in Swift and Spin Series
laptop spin3 keyboard W,S,1,2,3 Caps lock, shift, Delete keys not working, what to do.

Answers

  • billsey
    billsey ACE Posts: 34,944 Trailblazer
    First of all, what Spin 3 do you have? Between all the different years, different system specs, different languages, etc. there have been literally hundreds of Spin 3 models. It should be something like SP3xx-xxx-xxxx and the number is likely on the same sticker as the SN and SNID.
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  • gunness
    gunness Member Posts: 3 New User
    edited April 2022
    SPI314-54N-30TM, SNID:021************

    (Thread was edited to add model name to the title)


  • gunness
    gunness Member Posts: 3 New User
    type error, should be SP314-54N-30TM
  • billsey
    billsey ACE Posts: 34,944 Trailblazer
    OK, that uses a pretty standard keyboard connection between it and the motherboard. The keys affected don't look like they form one of the patterns we typically see when there's an issue with the membranes that form the matrix. You could open it up and check to make sure the cable is well seated, unless you are still in warranty in which case I'd open a ticket with Acer support.
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