all processors have been in reduced performance state for xx seconds - Predator PT515-51

QiuHaiqing
QiuHaiqing Member Posts: 19 Troubleshooter
edited April 2022 in Predator Laptops
Predator PT515-51

The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 19 seconds since the last report.
this waring occurs 12 times at same time, for 12 core/HT s.
Log Name:      System
Source:        Microsoft-Windows-Kernel-Processor-Power
Date:          2022-4-6 8:53:25 AM
Event ID:      37
Task Category: (7)
Level:         Warning
Keywords:      
User:          SYSTEM
Computer:      PT500
Description:
The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 19 seconds since the last report.
Event Xml:
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0f67e49f-fe51-4e9f-b490-6f2948cc6027}" />
    <EventID>37</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>7</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2022-04-06T00:53:25.2737657Z" />
    <EventRecordID>26631</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="716" />
    <Channel>System</Channel>
    <Computer>PT500</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="Group">0</Data>
    <Data Name="Number">0</Data>
    <Data Name="CapDurationInSeconds">19</Data>
    <Data Name="PpcChanges">0</Data>
    <Data Name="TpcChanges">0</Data>
    <Data Name="PccChanges">2</Data>
  </EventData>
</Event>

and then write SSD issues this warning for different process several times:
taskhostw (10128,D,0) WebCacheLocal: A request to write to the file "C:\Users\qiu_h\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat" at offset 117309440 (0x0000000006fe0000) for 32768 (0x00008000) bytes succeeded, but took an abnormally long time (36 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

and after that, system reboot, but no memory dump.

what's happened ?

[​//Edited the content to add model name]

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru

    Processor performance can be affected by clock speed, cache size and the number of cores the processor has.
  • vaan
    vaan Member Posts: 1 New User
    Use some laptop stand or something like that to give more room for airflow. My laptop also had same issue due to overheating. Once I used a laptop stand this issue resolved.