My Laptop predator helios 300 72RY is being repair for almost 5 months!

Chardiisaur
Chardiisaur Member Posts: 2 New User
edited April 2022 in Predator Laptops
My predator helios 300 72RY is in the service center for a long time.

It was sent due to the board has no power.

When they returned it the it has power but the GPU 
Is not working. I sent it last November 15 2022 and now its already April.

Can i do something about it?

Such a waste of money.


Is that the SOP here in the Philippines?

{ edited the title to add model name } 

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    You've posted on an users forum. We are not ACER employees or ACER repair or customer service representatives or have any influence on the status of your machine. You must contact the ACER  service center that you sent the machine to find out what the delay is.

    Jack E/NJ

  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    edited April 2022
    Hello Chardiisaur

    I am sorry for the issue you´re encountering with the repair of your unit, as mentioned by JackE this community is intended to be a peer to peer community. We recommend checking the status of your repair through this link and contact your local support for further assistance. 

    Best Regards, 
    Acer-Ingrid