Camera shows black screen Acer Chromebook Spin 713

FinnaC
FinnaC Member Posts: 1 New User
edited April 2022 in Chromebooks

Hi guys, i am having hard time fixing my camera, it just shows black screen after opening the camera app. the light indicator is on but the camera doesn't show anything. I've already try repairing the camera in it's settings, update the software, troubleshooting my camera, and uninstall and reinstalling, updating the driver of my camera. Can someone help me? 

 

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Answers

  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon

    Hi @ FinnaC 

    An outdated or corrupted software driver will cause a webcam black screen on Windows 10. Updating your Windows and drivers will quickly solve the laptop camera showing a black screen. Some users suggested making sure your recording software is also working properly

    How to fix webcam black screen issues in Windows 1011

  • olorin11
    olorin11 Member Posts: 1 New User
    Hello, I am about to buy the Acer Chromeboook Spin 713 Enterprise and I would like to know if this enterprise version is suitable to be used for regular tasks or is only for companies? Does it have the same features as the regular version? I want the enterprise because it has the 11th i7 processor vs the i5 of regular one.
    Thanks
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @FinnaC,

    Try to open camera in different apps like google meet, Zoom like that.