USB HUB not working NITRO 5 AN515-57

Hi guys! Just bought this laptop a week ago and I'm having a hard time finding a way to make my usb hub work! All my usb hub (Type A 2.0 and type C connectors) doesn't work on any of the ports. Well, it basically work after 5 minutes plugging it in but IT MAKE THE APPS UNRESPONSIVE AND LAPTOP HEATS UP LIKE CRAZY! Thought WINDOWS 11 was the issue, downgraded OS to WIN 10 still no avail. Please help!

Tried

Power management modification
Install/ Uninstall drivers via Dev manager
Fresh install Win 11 2x
Fresh install Win 10 2x
Updated BIOS

PS. Peripherals eg. keyboard and mouse are working fine when connected straight to the laptops ports.

Accepted answers

All comments

StevenGen

E23A said:

Hi guys! Just bought this laptop a week ago and I'm having a hard time finding a way to make my usb hub work! All my usb hub (Type A 2.0 and type C connectors) doesn't work on any of the ports. Well, it basically work after 5 minutes plugging it in but IT MAKE THE APPS UNRESPONSIVE AND LAPTOP HEATS UP LIKE CRAZY! Thought WINDOWS 11 was the issue, downgraded OS to WIN 10 still no avail. Please help!

Tried

Power management modification
Install/ Uninstall drivers via Dev manager
Fresh install Win 11 2x
Fresh install Win 10 2x
Updated BIOS

PS. Peripherals eg. keyboard and mouse are working fine when connected straight to the laptops ports.

Its not your laptop as I’ve got an AN515-56 and its working properly and 100% with all drivers nvidia, intel latest drivers and will all Win-11 updates and Win-11 work perfectly without any issues, so go back to Win-11 as that is what your AN515-57 was built for and will work best with and for the future! My AN515-56 doesn’t overheat but and what I’ve found is that these laptops are very sensitive to 3rd party hubs and/or tablet coolers USB hubs being connected to them, as I’ve got a Zalman tablet cooler and whenever I connect its 4x hub with its USB 2.0’s posts the laptop turn off and has allot of power issues with the Zalamn USB hubs. The problem is your hub not your AN515-57.

E23A

StevenGen said:

E23A said:

Hi guys! Just bought this laptop a week ago and I'm having a hard time finding a way to make my usb hub work! All my usb hub (Type A 2.0 and type C connectors) doesn't work on any of the ports. Well, it basically work after 5 minutes plugging it in but IT MAKE THE APPS UNRESPONSIVE AND LAPTOP HEATS UP LIKE CRAZY! Thought WINDOWS 11 was the issue, downgraded OS to WIN 10 still no avail. Please help!

Tried

Power management modification
Install/ Uninstall drivers via Dev manager
Fresh install Win 11 2x
Fresh install Win 10 2x
Updated BIOS

PS. Peripherals eg. keyboard and mouse are working fine when connected straight to the laptops ports.

Its not your laptop as I’ve got an AN515-56 and its working properly and 100% with all drivers nvidia, intel latest drivers and will all Win-11 updates and Win-11 work perfectly without any issues, so go back to Win-11 as that is what your AN515-57 was built for and will work best with and for the future! My AN515-56 doesn’t overheat but and what I’ve found is that these laptops are very sensitive to 3rd party hubs and/or tablet coolers USB hubs being connected to them, as I’ve got a Zalman tablet cooler and whenever I connect its 4x hub with its USB 2.0’s posts the laptop turn off and has allot of power issues with the Zalamn USB hubs. The problem is your hub not your AN515-57.

Thanks for your reply! looks like I need to upgrade my Usb hub to 3.0 now. Do you know what USB Hub brand works well with my laptop?

StevenGen

E23A said:

StevenGen said:

E23A said:

Hi guys! Just bought this laptop a week ago and I'm having a hard time finding a way to make my usb hub work! All my usb hub (Type A 2.0 and type C connectors) doesn't work on any of the ports. Well, it basically work after 5 minutes plugging it in but IT MAKE THE APPS UNRESPONSIVE AND LAPTOP HEATS UP LIKE CRAZY! Thought WINDOWS 11 was the issue, downgraded OS to WIN 10 still no avail. Please help!

Tried

Power management modification
Install/ Uninstall drivers via Dev manager
Fresh install Win 11 2x
Fresh install Win 10 2x
Updated BIOS

PS. Peripherals eg. keyboard and mouse are working fine when connected straight to the laptops ports.

Its not your laptop as I’ve got an AN515-56 and its working properly and 100% with all drivers nvidia, intel latest drivers and will all Win-11 updates and Win-11 work perfectly without any issues, so go back to Win-11 as that is what your AN515-57 was built for and will work best with and for the future! My AN515-56 doesn’t overheat but and what I’ve found is that these laptops are very sensitive to 3rd party hubs and/or tablet coolers USB hubs being connected to them, as I’ve got a Zalman tablet cooler and whenever I connect its 4x hub with its USB 2.0’s posts the laptop turn off and has allot of power issues with the Zalamn USB hubs. The problem is your hub not your AN515-57.

Thanks for your reply! looks like I need to upgrade my Usb hub to 3.0 now. Do you know what USB Hub brand works well with my laptop?

My top pick is the “Anker USB 3.0 SuperSpeed 10-Port USB Data Hub” or the “EZQuest USB-C Multimedia Hub” but the Anker hubs are good as they also have a wide range, so look them up. But it depends how many usb ports you want as the premium hub is the EZQuest USB-C Multimedia Hub but its costly.

Anker USB 3.0 SuperSpeed 10-Port USB Data Hub

EZQuest USB-C Multimedia Hub

E23A

StevenGen said:

E23A said:

StevenGen said:

E23A said:

Hi guys! Just bought this laptop a week ago and I'm having a hard time finding a way to make my usb hub work! All my usb hub (Type A 2.0 and type C connectors) doesn't work on any of the ports. Well, it basically work after 5 minutes plugging it in but IT MAKE THE APPS UNRESPONSIVE AND LAPTOP HEATS UP LIKE CRAZY! Thought WINDOWS 11 was the issue, downgraded OS to WIN 10 still no avail. Please help!

Tried

Power management modification
Install/ Uninstall drivers via Dev manager
Fresh install Win 11 2x
Fresh install Win 10 2x
Updated BIOS

PS. Peripherals eg. keyboard and mouse are working fine when connected straight to the laptops ports.

Its not your laptop as I’ve got an AN515-56 and its working properly and 100% with all drivers nvidia, intel latest drivers and will all Win-11 updates and Win-11 work perfectly without any issues, so go back to Win-11 as that is what your AN515-57 was built for and will work best with and for the future! My AN515-56 doesn’t overheat but and what I’ve found is that these laptops are very sensitive to 3rd party hubs and/or tablet coolers USB hubs being connected to them, as I’ve got a Zalman tablet cooler and whenever I connect its 4x hub with its USB 2.0’s posts the laptop turn off and has allot of power issues with the Zalamn USB hubs. The problem is your hub not your AN515-57.

Thanks for your reply! looks like I need to upgrade my Usb hub to 3.0 now. Do you know what USB Hub brand works well with my laptop?

My top pick is the “Anker USB 3.0 SuperSpeed 10-Port USB Data Hub” or the “EZQuest USB-C Multimedia Hub” but the Anker hubs are good as they also have a wide range, so look them up. But it depends how many usb ports you want as the premium hub is the EZQuest USB-C Multimedia Hub but its costly.

Anker USB 3.0 SuperSpeed 10-Port USB Data Hub

EZQuest USB-C Multimedia Hub

Might go with ANKER, the more ports the merrier

Does AN515 -57 usb 3.0 ports supports display output? I have 2 external monitor set up using my old HP laptop and currently using 1 external monitor via HDMI.

AnhEZ28

@E23A try to look at the Type-C port to see if it has the Thunderbolt symbol (looks like lightning.) If it has, then you can buy a Type-C hub that has an HDMI/ display port so that you can use a second external monitor.

E23A

AnhEZ28 said:

@E23A try to look at the Type-C port to see if it has the Thunderbolt symbol (looks like lightning.) If it has, then you can buy a Type-C hub that has an HDMI/ display port so that you can use a second external monitor.