Why does my Acer Nitro AN515-54 screen stay blank at startup??

Lupy09
Lupy09 Member Posts: 1 New User
edited March 2022 in Nitro Gaming
I bought a Nitro 5 for my son in DEC21 and the screen continuously remains blank with waking or restarting.....I have to restart it repeatedly to get the screen to come up.  I presume it's a software issue.  Running Windows 11 with the art update 2022-03 on 12MAR

Answers

  • Try disabling fast startup in power options. Also disconnect all devices from the usbs ports when putting windows to hibernate or suspend. These devices can interfere with windows hibernation and sleep.

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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Lupy09,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​