Acer nitro 5 AN616 not working without charger

Fouadk
Fouadk Member Posts: 1 New User
Hello 

Recently I bought the acer nitro AN616 and since I've bought it the laptop won't work without plugging the charger , as soon as I unplug the charging cable it will instantly shut down.
Even though I'm suffering from this problem , I can still see that my laptop is charging and that the battery if fully charged .

Answers

  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon
    Fouadk 
    1. Unplug your Acer laptop.
    2. Take the battery out of the laptop.
    3. Press and hold your laptop's power button for at least 20 seconds.
    4. Press and hold your laptop's pin reset button if it has one.
    5. Reconnect the battery.
    6. Plug the laptop back in.

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Fouadk,

    # Try to update the battery driver

    1. Hold windows key and hit letter X.
    2. Choose the device manager option.
    3. Go with the option battery.
    4. Under the title battery.
    Update Battery Drivers in Windows EASILY - Driver Easy
    5. Right click on that option ----> Update all driver under the title battery.
    6. Choose "search automatically". 

    Check this T/S and post the result. ​