why in my acer nitro 5 AN515-45 nitro sense is not opening ?

Partha1999
Partha1999 Member Posts: 2 New User
few days ago my laptop got two virus for that it shows that my ram is usuing 99 percent and then i removed those with another depender .then its running smoosthly but if want to run my nitro sense its not opening .not opening from nitro key and also appps.

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Partha1999

    Kindly follow the steps given below


    Try ctrl + shift + esc using keyboard
    Go to task manager
    check whether you see any item called nitrosense on the list below processes
    right click on nitrosense – endtask.  Close the taskmanager
    Now try to open the application.. 


    Try ctrl + shift + esc
    Go to task manager - Go to details tab
    check whether you see any item called nitrosense on the list 
    right click on nitrosense – endtask.  Close the taskmanager
    Now try to open the application.. 


    It it is still not working.. 


    Sometimes a simple system restore will fix the issue.. 

    Try windows x
    click on power shell admin or command prompt admin 
    type rstrui
    chose an earlier date on which your computer was working fine  
    click on next, finish, yes
    It will restore your computer to an earlier date 
    if you get an message - system restore not completed - click on close 
    It will show you all the icons..
    Try and check whether it is working now ..

    If it is still not working
    Try windows + r  - On the run window
    Type msconfig 
    go to services - check hide all microsoft service  - disable and enable all.   Go to the General Tab on the top 
    chose normal startup if it is in selective startup – click on apply - ok
    restart the computer 
    It should work now 

    If it is still not working try to create a new user and check.. 

    Try windows + r  - On the run window
    Type control

    It will go to control panel 
    Click on User accounts
    Again click on User accounts
    Manage another account – Add a new user in PC settings - Click on add someone else to this PC or Click on “Make changes to my account in PC settings” 
    Go to Family & other users
    Go to Other users
    Click on add someone else to this PC
    Click on “I don’t have this person’s sign in information
    Click on Add a user without a Microsoft account 
    Type the user name and password 
    Click on the user – change account type 
    Change the Standard user to Administrator 
    Click on ok
    Sign out and Sign in as new user 
    You can even create a Microsoft account instead of local account. 

    Sign out and Sign in and it should work fine 



    Try and check whether it is working now ..


    Try windows + r on keyboard - on the run - type appwiz.cpl 
    It will show you the list of programs 
    If you are able to see nitrosense 
    chose nitrosense - uninstall 



    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers - Below expand application 
    Download and install the quick access and nitrosense



    It will work fine....


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  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon

    Partha1999

    1)uninstall nitrosense services from control panel(uninstall and change program)
    2)open cmd as administrator and type command -
                            lodctr /R
    (R must be in capital letters exact how i written)
    3)after typing this command press enter then close CMD and download→install→open nitrosense
    (Try command 2-3times if doesn't working or showing error)