power button it keeps flashing Please help

Onthevergeofcrying

I have a acer laptop not sure what type. I keep trying to turn it on but when I press the power button it keeps flashing a blue light on the bottom of the computer. Not sure what to do I have been researching about it all day and no progress has happened someone please help.

billsey

You need to look at the sticker on the bottom that holds the SN and SNID. It should have a model number there, something like the SP513-54N-74V2 that my laptop has. Once we know that we can give you suggestions, but in the mean time check the bottom of the laptop for a battery reset pinhole. It is there on most of the newer Windows laptops. On those machines you can wipe the internal battery data by disconnecting everything and using something like a bent paperclip to press and hold the button for 30 seconds or so. Release the button and wait for a half hour, then plug the charger in and wait for the blue indicator light, then try turning it on again.

Onthevergeofcrying

The snid says: 44210*********

[Edited the content to hide sensitive information]

William_mk2

@Onthevergeofcrying

It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

I am really sorry for the inconvenience..   Let us do the basic steps first..

Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

 

If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

Connect all the cables back and restart the computer.  

While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   

 

It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

Try windows x 

go to device manager 

expand Battery

right click on all the items below battery – uninstall 

Restart the computer 

 

It should work fine.. 

StevenGen

Onthevergeofcrying said:

The snid says: 442108*******

That SNID is for an Aspire E5-571P see what William_mk2 guides are as that should fix your problems otherwise you need to take your old laptop to an experienced tech so he can check it out and pin point the exact problem. 

Easwar

Hi @Onthevergeofcrying,

May I know the full model name of your unit.