Unable to Register Product

mdtallguy

The Acer "Register a product" page has rejected all of my attempts to register my new Acer Laptop.  The error message returned by the site states it cannot find the S/N even though that is the correct S/N.  There are many similar product-registration problem reports in the Acer community forum.  Product registration is part of the customer experience, and problems registering products should not be ignored.  In my opinion, this apparent long-standing unresolved data validation problem in what I believe to be a rather basic feature of the website software does not speak well of Acer's quality management system or Customer Service, I invite Acer to demonstrate their expertise by identifying and eliminating registration issues, as it stands it is impossible to register a product which will prevent Customers from obtaining Warranty Services.

Emperor2oP

mdtallguy said:

The Acer "Register a product" page has rejected all of my attempts to register my new Acer Laptop.  The error message returned by the site states it cannot find the S/N even though that is the correct S/N.  There are many similar product-registration problem reports in the Acer community forum.  Product registration is part of the customer experience, and problems registering products should not be ignored.  In my opinion, this apparent long-standing unresolved data validation problem in what I believe to be a rather basic feature of the website software does not speak well of Acer's quality management system or Customer Service, I invite Acer to demonstrate their expertise by identifying and eliminating registration issues, as it stands it is impossible to register a product which will prevent Customers from obtaining Warranty Services.

facing the same issue for my new acer laptop bought on 19 march 2022. now I,m doubting if this laptop is original or not. Please drop a solution if you found one