Should I swap out my parts or send it back predator Orion 3000 P03-630

GunplaBuild

Hello everyone, this is my first post here so sorry if I am not exactly the best forum typer but I have been going back and forth and need some input. About a week ago I bought a new Acer predator Orion 3000 P03-630 off of Amazon.jp and figured it would be a great entry into desktop pcs as im a student and saved up a while to buy it. Right out of the box however I've been having issues. The first glaring issue is ethernet doesn't work, I've tried troubleshooting the ethernet system and deleting/redownloading the drivers and so far nothing has worked. It barely loads websites and sometimes not at all. It has worked once in 7 days and when I reset the computer to update it it stopped working again. Another issue I'm having is random stuttering. The screen will freeze and it will make a stuttering noise of whatever audio you're listening to then unfreeze and continue as normal. I have tried everything from checking cpu temps to reseating the ram but nothing has helped as it still freezes even at low temps. As a disclaimer I haven't tried deleting and redownloading video drivers  for this issue yet. Still out of the box it is a little disturbing. Lastly my front case fan has oil coming out of it, I haven't done anything crazy with the fan other than turning on the predator gaming mode as the cpu can get warm which the cpu cooler is another thing I might wind up replacing as it gets really warm. I really want to like this computer and I spent alot on it but these issues are making me question if I should swap out some parts or try to send it back for possibly a refund, I have been obsessing over this thing for days and its driving me up a wall trying to find fixes for a bunch of problems on a brand new prebuilt. Honestly I will take any and all input you can give me.

• OS: Windows 11 Home 64-bit
• CPU: Intel Core i7-11700F Processor
• Memory: Up to 16GB, DDR4-3200MHz SDRAM
• Storage: 512GB SSD
• Graphics: NVIDIA GeForce RTX 3060
• Input terminal: USB 3.2 (Type-A), USB 3.2 (Type-C), USB 2.0, HDMI, DisplayPort
• Wireless LAN: IEEE802.11 a/b/g/n/ac/ax
• Power Supply: 500 W 

(Thread was edited to add model name to the title)

messer89

If an oil is dripping from the fan you should send the PC to service under the terms of warranty I think.
I had same problem with etheret, but it turned out my cable is faulty and just buying a new one fixed the problem.
As for the freezes just turn off the PredatorSense app - it causes the freezing.
Cpu temps are high cause the stock cooler is pretty inadequate for the CPU, if you wanna have bettervtemps buy a Noctua or sth else 92mm, for ex. I am using a Cooler Master H412R

messer89

If an oil is dripping from the fan you should send the PC to service under the terms of warranty I think.
I had same problem with etheret, but it turned out my cable is faulty and just buying a new one fixed the problem.
As for the freezes just turn off the PredatorSense app - it causes the freezing.
Cpu temps are high cause the stock cooler is pretty inadequate for the CPU, if you wanna have bettervtemps buy a Noctua or sth else 92mm, for ex. I am using a Cooler Master H412R

GunplaBuild

messer89 said:

If an oil is dripping from the fan you should send the PC to service under the terms of warranty I think.
I had same problem with etheret, but it turned out my cable is faulty and just buying a new one fixed the problem.
As for the freezes just turn off the PredatorSense app - it causes the freezing.
Cpu temps are high cause the stock cooler is pretty inadequate for the CPU, if you wanna have bettervtemps buy a Noctua or sth else 92mm, for ex. I am using a Cooler Master H412R

Awsome I will try all of the above. Thank you very much for your reply.