Helios 300 strange key sound

Gohanea
Gohanea Member Posts: 3 New User
Hi guys, how are you? I tell you. I am having a big doubt with my Helios 300 computer. Today I have noticed that if I press some keys, not all of them, they slowly produce the sound that I am going to show in the next video. I would like to know if it is normal or not because it scares me a bit since not all of them produce it. They only occur if I don't press so hard, if I do it with my normal force you don't feel it but it still disturbs me a little.

Video: (7) Helios 300 strange sound - YouTube

Answers

  • JackE
    JackE ACE Posts: 45,175 Trailblazer
    Press Windows Key + I. Click Devices. Click Typing in left pane. Turn off any sound settings that you may find under Typing in the right pane.

    Jack E/NJ

  • JackE said:
    Press Windows Key + I. Click Devices. Click Typing in left pane. Turn off any sound settings that you may find under Typing in the right pane.
    He is referring to the sound when the key is pressed! In my opinion, it appears to be a manufacturing defect.

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  • JackE
    JackE ACE Posts: 45,175 Trailblazer
    Yes, could be. But Windows has manufacturing defects too --- called bugs. So there might be some touchscreen keyboard sound settings that shouldn't be there on a non-touchscreen model or that  may be interfering with the real keyboard

    Jack E/NJ

  • Gohanea
    Gohanea Member Posts: 3 New User
    edited March 2022
    JackE dijo:
    Presione la tecla Windows + I. Haga clic en Dispositivos. Haga clic en Escribir en el panel izquierdo. Desactive cualquier configuración de sonido que pueda encontrar en Escribir en el panel derecho.
    ¡Se refiere al sonido cuando se presiona la tecla! En mi opinión, parece ser un defecto de fabricación.

    Yes, I mean the sound of the key press. Nothing to do with Windows. Would you ask for a guarantee for that? I'm just not entirely sure about that.
  • JackE
    JackE ACE Posts: 45,175 Trailblazer
    Does the sound happen in the BIOS menu before Windows even loads.

    Jack E/NJ

  • Gohanea
    Gohanea Member Posts: 3 New User

    Have you even seen the video? Clearly the sound does it when it is turned off since it is not due to software, it is a hardware issue.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 45,175 Trailblazer
    Video doesn't work for me. I agree if it happens turned off, then return it to the vendor as defective for an exchange or refund if recently purchased, or arrange for ACER repair if still under warranty.

    Jack E/NJ