Problem with some usb devices Aspire VX15

hkmp57
hkmp57 Member Posts: 16 Troubleshooter
edited March 2022 in Aspire Laptops
Hi everyone, i have Acer Aspire VX15 with Windows 10 and i have some problems with my usb.
First i have noticed it with my logitech G29 wheel, i have logitech g hub program to it, and sometimes when i turning on my laptop, wheel in g-hub is connecting (should display it for about two second then sign should dissapear) wheel is sort of working but without any game settings. I've contacted Logitech support but they gave my pretty chocke on that long list of possible solutions answear. 
There is a simple solution for that i had to unplug it and plug it again, sometimes once and sometimes i have to do some in - out to make it work.
Then i notice i have the same problem with usb hub (pretty cheap but Hama), so meybe there is other solution? I've tried every usb and it does't matter which one i choose. When i plug mouse or external HD directly it's ususally works.

(Thread was edited to add model name to the title)


Answers

  • StevenGen
    StevenGen ACE Posts: 12,494 Trailblazer
    edited March 2022
    hkmp57 said:
    Hi everyone, i have Acer Aspire VX15 with Windows 10 and i have some problems with my usb.
    First i have noticed it with my logitech G29 wheel, i have logitech g hub program to it, and sometimes when i turning on my laptop, wheel in g-hub is connecting (should display it for about two second then sign should dissapear) wheel is sort of working but without any game settings. I've contacted Logitech support but they gave my pretty chocke on that long list of possible solutions answear. 
    There is a simple solution for that i had to unplug it and plug it again, sometimes once and sometimes i have to do some in - out to make it work.
    Then i notice i have the same problem with usb hub (pretty cheap but Hama), so meybe there is other solution? I've tried every usb and it does't matter which one i choose. When i plug mouse or external HD directly it's ususally works.

    This is a common problem with an external usb connected mouse, I’ve experienced this with a normal mouse connected to usb in win-10 allot and for a long time without any solutions, it’s not only your Logitech G29 wheel mouse as the pointer disappears in win-10 on the most basic Logitech mouse that I've used, you just have to put up with it as I haven’t found a solution but, this does not happen in win-11 as that same basic Logitech external usb mouse works perfectly and its pointer does not disappear.