which windows was installed in acer z1402-31zj when it was launched for first time?

SmanNepal
SmanNepal Member Posts: 1 New User
can anyone tell me which windows was installed in acer 21402-31zj when it was lauched for first time with there build number and version of windows help.

How can i renew my laptop just like it was when i  buy it for first time. i have installed a lot of different windows help.

Answers

  • Can you enter the first ten numbers of the partnumber or the snid?

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  • billsey
    billsey ACE Posts: 34,383 Trailblazer
    The Z1402 models were shipped with either Windows 8.1 or Windows 10, I believe the Z1402-31ZJ SKU came with Windows 10 Home from the factory. To get it back to the factory build is likely not possible unless you made a recovery image when it was new. It is old enough now that Acer wouldn't still stock the recovery image for it. You can do a fresh install of Windows 10 Home, but it will be a much newer version than what shipped.
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  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @SmanNepal,

    Mostly it could be Win 7 or 8