Acer xv272up wont turn on

Echofrequency

Hi.

I just bought an Acer xv272up as second screen (along with a BenQ XL2411T). It worked fine for a minute, then it turned off and the LED went amber. Now I cant turn it on to access the OSD for a factory reset. If tried 3 different HDMI cable and connected my TV Box to check if it´s my graphics card that´s broken, but nothing happend. TV Box works on the benq just fine.

Is there a manual option for an factory reset, or is the screen just DOAß

Thanks for any help.

StevenGen

Echofrequency said:

Hi.

I just bought an Acer xv272up as second screen (along with a BenQ XL2411T). It worked fine for a minute, then it turned off and the LED went amber. Now I cant turn it on to access the OSD for a factory reset. If tried 3 different HDMI cable and connected my TV Box to check if it´s my graphics card that´s broken, but nothing happend. TV Box works on the benq just fine.

Is there a manual option for an factory reset, or is the screen just DOAß

Thanks for any help.

Try this and see if it resets your monitor:

Why is my Acer monitor flashing? If the power LED on your LCD monitor is blinking and you have no images on the screen, it’s likely that you’ve set your video card to a refresh rate and/or a resolution your monitor can’t handle. Its not have to do with the video or pc.

How do I factory reset my Acer monitor? Press the right arrow button, until the “Reset” feature is highlighted on your display screen. This feature is marked with a large “R” with an arrow pointing off to the right. When highlighted, “Reset” is displayed in the sub-menu. Press the “Menu” button twice to reset your Acer monitor.

Easwar

Hi @Echofrequency,

Contact acer tech support,

https://www.acer.com/ac/en/US/content/service-contact​

OR book the unit for repair service,

https://customerselfcare.acer.com/CS2/#/