About personal hotspot

AyushAjay
AyushAjay Member Posts: 4 New User
My hotspot turns off again and again after sometime whenever i turn it on. I have checked my power saving mode is also turned off.

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @AyushAjay,

    May I know the full model name of your unit.

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    @AyushAjay

    Are you using cell phone as an hotspot.   Are you using separate router ( like a palm device ) as an hotspot.  If you are using the palm device please check the battery inside the palm device.   Try to use a different hotspot device and check.   

    If you are using cell phone as an hotspot try to use a different cell phone and check.     If the different phone works properly then it might be the problem with the original phone.


    Please try these steps below to reinstall the network drivers on the computer. 

    Try windows x
    go to device manager
    expand network adapter 
    Right click on wifi adapter - uninstall
    Right click wired adapter - uninstall 
    restart the computer.  

    If it is still not working properly

    Go to website - support.acer.com 
    chose your country
    type the snid or chose the model no
    go to drivers 
    Install the wireless driver and wired driver 

    Before installing the wireless and wired driver go to device manager - uninstall the wireless and wired driver.    Without restarting the computer - try to install the wireless and wired driver from acer support website. 

    Now try to use the wifi hotspot and check..    It should work fine.. 

    Click on "Like" if you find my answer useful 

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    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @AyushAjay,

    Reset the router and check.