Acer Swift SF314-42 - charging problem

fixmin
fixmin Member Posts: 3 New User
Hello!

My laptop charges up to 40-65% without any problem, and then it doesn't go any further, and the battery LED starts flashing orange. The LED no longer shows blue. When I unplug the power cord and plug it back in, it starts to charge again, but after less than a minute it stops again and the LED starts flashing.

I am looking for a solution and when I opened the battery settings, I saw a message that the laptop is using more power than usual because the brightness is set to maximum.
Unfortunately I don't have the option to change the brightness. This option doesn't appear in the settings. The F3 and F4 buttons don't change the brightness either. I don't know if it has anything to do with this charging problem.

I don't know if it is a short circuit in the laptop, a battery problem, or some other problem?

Does anyone know how to fix this problem?

Greetings

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,519 Pathfinder
    @fixmin do a battery calibration by using it until the battery dies and then recharges it. For the brightness situation, https://www.amd.com/en/support
    go to that website and use the auto-install to reinstall the display driver.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • billsey
    billsey ACE Posts: 34,869 Trailblazer
    Your SF314-42 has a battery reset button behind a pinhole on the bottom of the laptop. Shut down and disconnect everything, including the charger. Turn it over and use something like a bent paperclip to press and hold the button for 15-30 seconds. Release the button and wait for 15-30 minutes. Reconnect just the charger and wait for a full battery indication, then turn it on. That should get the battery to again report good data and Windows should be able to use that to determine when it needs charging. After it's looking stable again go ahead with the Windows recalibration so it will report something closer to the right percentage left.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.