Acer Extensa 5620 Ram problem

Kennet678
Kennet678 Member Posts: 3 New User
edited March 2022 in TravelMate and Extensa
Can someone help me with my Acer Extensa 5620 ram issue

When i turn on my laptop i got black screen and two beeps (Ram issue) and processor light turns on and then off laptop reboots and then turn off

I have problem with Hynix 2 gb ddr2 667mhz pc2-5300s ram (Text on the ram 2GB 2Rx8 PC2-5300S-555-12 HYMP125S64CP8-Y5)

So can someone help me please?

[​//Edited the content to add model name]

Best Answer

  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    Answer ✓
    It is best and cheapest for you to replace the defective sodimm with a kit of two 2GB DDR2 sodimms for a total of 4GB RAM such as those sold on NewEgg.



    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    When you tap F2 on startup, do you see the BIOS menu with the RAM installed?

    Jack E/NJ

  • Kennet678
    Kennet678 Member Posts: 3 New User
    I dont see the BIOS i see only black screen
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    OK.
    (1) Press and hold the power button till machine shuts off.
    (2) Unplug charger
    (3) Remover or disconnect battery.
    (4) Remove RAM module.
    (5) Then reconnect battery and plug charger back in
    (6) Then turn machine on and immediately tap F2 again

    Do you see BIOS menu now?
     

    Jack E/NJ

  • billsey
    billsey ACE Posts: 31,719 Trailblazer
    The Extensa 5620 uses a Phoenix BIOS and the beep codes are supposed to be a sequence of (usually) four sets of beeps. Do you only get two? What leads you to think that's a memory error?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Kennet678
    Kennet678 Member Posts: 3 New User
    JackE said:
    OK.
    (1) Press and hold the power button till machine shuts off.
    (2) Unplug charger
    (3) Remover or disconnect battery.
    (4) Remove RAM module.
    (5) Then reconnect battery and plug charger back in
    (6) Then turn machine on and immediately tap F2 again

    Do you see BIOS menu now?
     
    If i remove 2 gb ddr2 ram then laptop works fine
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    Answer ✓
    It is best and cheapest for you to replace the defective sodimm with a kit of two 2GB DDR2 sodimms for a total of 4GB RAM such as those sold on NewEgg.



    Jack E/NJ

  • henryhardy
    henryhardy Member Posts: 2 New User
    edited April 2022
    I recommend you get another stick of SODIMM to replace what seems to be the faulty stick.
    If you are using XP or Vista X86 (32bit) then the system will only recognize 2.8 - 3GB of memory, only 64bit operating systems recognize the full 4GB.