Letters on Keyboard not working - Nitro 5 AN515-55
Not sure if they was asked, I couldn't find the solution for my laptop model.
I recently received a Nitro 5 AN515-55 as a gift a while ago and just now I turn it on and the letters on the keyboard won't work. I tried using the on-screen keyboard to type in my password and that doesn't work either.
I tried resetting it as well as draining the battery and unplugging it.
I can't seem to find the reset hole and the manual does not make any reference to one. So I am assuming this model does not have one.
Can someone help me, please?
Answers
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fujiko said:
Not sure if they was asked, I couldn't find the solution for my laptop model.
I recently received a Nitro 5 AN515-55 as a gift a while ago and just now I turn it on and the letters on the keyboard won't work. I tried using the on-screen keyboard to type in my password and that doesn't work either.
I tried resetting it as well as draining the battery and unplugging it.
I can't seem to find the reset hole and the manual does not make any reference to one. So I am assuming this model does not have one.
Can someone help me, please?
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Hi @fujiko,
Contact acer tech support,
https://www.acer.com/ac/en/US/content/service-contact
OR book the unit for repair service,0 -
HI can someone help me my keyboard is not working the home row and also other keys suddenly stopped working
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Regarding keyboard issue..
Try windows x
go to device manager
expand keyboard
right click on keyboard driver - uninstall
Restart the computer
It should work fine..
Sometimes a simple system restore will fix the issue..
Try windows x
click on power shell admin or command prompt admin
type rstrui
chose an earlier date on which your computer was working fine
click on next, finish, yes
It will restore your computer to an earlier date
if you get an message - system restore not completed - click on close
It will show you all the icons..
Try and check whether it is working now ..
It should work fine.
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