Nitro AN517-51 Complete specifications?

HildaLee
HildaLee Member Posts: 3 New User
I want to ungrade my Nitro's RAM, SSD etc., and cannot find anywhere the complete MAX specifications...max ram etc.

Can anyone point me to a link or has anyone else had to dig for the same information?  Ironically, I connected with live chat.  They flat out told me, "We are a 3rd party outfit and don't have access to that information.    THANKS ACER.  Great support!   (yawn)

Any help would be greatly appreciated.

Best Answer

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,687 Pathfinder
    edited March 2022 Answer ✓
    @HildaLee I believe that this model supports up to 32GB of RAM. You can copy this : 

    wmic memphysical get MaxCapacity, MemoryDevices

     
    into the Command Prompt. Convert the maxcapacity number to GB
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!

Answers

  • HildaLee
    HildaLee Member Posts: 3 New User
    BTW...I have owned ACERs laptops for over 15 years, and I have not been so frustrated with the lack of information being readily available.  In the old days, you could call tech support, they'd sell you any parts you may need, give you advice, etc.   

    I love my Nitro, but not happy with the absence of true support.   I am glad at least that there is a community of users who can share experience and give advice.  Thanks in advance to anyone who takes a little time to help me.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,687 Pathfinder
    edited March 2022 Answer ✓
    @HildaLee I believe that this model supports up to 32GB of RAM. You can copy this : 

    wmic memphysical get MaxCapacity, MemoryDevices

     
    into the Command Prompt. Convert the maxcapacity number to GB
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • HildaLee
    HildaLee Member Posts: 3 New User
    THANK YOU AnhEZ28.  I will try that !