My Predator Helios 300 crashes with blue screen whenever I am playing a game

Thantore
Thantore Member Posts: 1 New User
in Predator Laptops
Hello!

So, I bought my Predator Helios 300 in spring of 2020. Lately, I basically cannot play games because within minutes of starting a game, my computer crashes with a blue screen. There are also times where instead of crashing, it will periodically freeze for several minutes. It will actually crash more often if the computer is cold, rather than hot. If the computer is warmed up, it is less likely to crash and I can get a gaming session in. The stop code is: UNEXPECTED_STORE_EXCEPTION. I am not quite sure what to do. I have tried updating my drivers, playing the games with max fan speed while also using a cooling pad...I cannot seem to understand what it is. The computer does not crash unless I am in a game though and still runs fast and all. 

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,292 Pathfinder
    @Thantore try to update the BIOS or fully uninstall the Nvidia GPU by using Display Driver Uninstaller.
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • kasapegu
    kasapegu Member Posts: 2 New User

    Hey mha men, All kinds of BSOD after you updates 22h1 or 22h2 of win10 or win11 JUST RE-INSERT YOUR RAM OR BATTERY OR BOTH that's all. :)

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