My Laptop battery light and the power light keep blinking on and OFF PH315-53

Ryoba
Ryoba Member Posts: 3 New User
edited March 2022 in Predator Laptops
When i Play games with high resolution(not even that high) My laptop stops charging and the power and battery light starts turning off and on, And it no longer charges at all unless i disconnect the charger and put it on, but a few seconds later it keeps happening why is this?

{Thread was edited to add model name to the title}


Answers

  • Ryoba
    Ryoba Member Posts: 3 New User
    FPS also drops and laptop gets slow
  • Ryoba
    Ryoba Member Posts: 3 New User
    Also my laptop is an Acer predator helios 300 PH315-53
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Ryoba,

    As it turns out, high FPS drops in all games may have something to do with the graphics card drivers. The FPS is determined by the graphics card's processing power and the monitor's refresh rate. If there is not proper software support, even the top-notch GPU may fail on your computer and cause low FPS.

    https://www.partitionwizard.com/clone-disk/fps-drops-in-all-games.html#:~:text=As it turns out, high,computer and cause low FPS.

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Ryoba

    I understand you say "When i Play games with high resolution(not even that high) My laptop stops charging and the power and battery light starts turning off and on"  

    How long you are facing this issue.   When was the last time it was working fine..  


    I am really sorry for the inconvenience..   Let us do the basic steps first..


    Doing the power drain and bios defaults will really help.  Kindly follow the steps given below:

    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, you can find a  pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer.  Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery.  Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down.  On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door.  Just below that you can find a latch.  If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 
     
    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.   Hold the power button for 1 minute.  After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.

    Connect all the cables back and restart the computer.  


    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear.  Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.   
     
    It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

    Try windows x 
    go to device manager 
    expand Battery
    right click on all the items below battery – uninstall 
    Restart the computer 
     
    It should work fine.. 


    If it is a software issue with display driver  try the following the steps..
     

    Try windows x 
    go to device manager 
    expand display adapter
    right click on display driver - uninstall 
    Restart the computer 


    It should work fine.. 


    If it is still not working 
    Uninstall the display adapter from device manager 
    Don’t restart the computer. 
    Go to support.acer.com 
    chose your country 
    type snid or chose your model 
    go to drivers 
    Install the display driver 
     
    It should work fine.. 


    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Ryoba,

    Contact acer tech support,

    https://www.acer.com/ac/en/US/content/service-contact


    OR book the unit for repair service,

    https://customerselfcare.acer.com/CS2/#/