Why my new acer nitro 5 display is flickering and strange?

jreloz
jreloz Member Posts: 7

Tinkerer

This is my original post: Why my new acer nitro laptop display become strange? - Acer Nitro 5 — Acer Community

But I want to ask again, I really need an advice so bad of what's going on with my laptop. I went to acer service center but nothing happens. they can't identify the problem they keep giving me false fixes. I also clean install it with windows 10 and also windows 11 with the official drivers but still the problem is showing. Is this a hardware problem? Please help me. 

ACER NITRO 5 11th Gen
NVIDIA RTX 3050TI
500GB NVME
8GB RAM

Please watch these videos:

1. https://drive.google.com/file/d/10VGjf6pnliZmZSEGmhuUce-OuYnE9rel/view?usp=sharing
2. https://drive.google.com/file/d/10DZwtnWpBeFAmNn8T7wEZr0Jjr7eSzn4/view?usp=sharing

Thanks.

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,439 Pathfinder
    @jreloz try to update the BIOS
    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • JackE
    JackE ACE Posts: 45,080 Trailblazer

    Please don't post multiple threads and PMs on the same problem. It will only confuse the matter. Immediately return the machine to the  vendor as defective for a refund or exchange before the vendor's return merchandise authorization (RMA) period ends. Usually only a few weeks. Acer warranty service will take longer.

    Jack E/NJ

  • Easwar
    Easwar Member Posts: 6,727 Guru
  • JackE
    JackE ACE Posts: 45,080 Trailblazer

    Please don't post multiple threads and PMs on the same problem. It will only confuse the matter. Immediately return the machine to the  vendor as defective for a refund or exchange before the vendor's return merchandise authorization (RMA) period ends. Usually only a few weeks. Acer warranty service will take longer.

    Jack E/NJ