Does anyone experience this problem in their Acer Nitro 5 Laptop 11th Gen?

jreloz
jreloz Member Posts: 7

Tinkerer

edited March 2022 in Nitro Gaming
I don't know why it happen, I need advice.

Please see the original question here:  Why my new acer nitro laptop display become strange? - Acer Nitro 5 — Acer Community


Acer Nitro 5 11thGen
NVIDIA RTX 3050TI
500GB ME Storage
8GB RAM


This is the current update of my laptop. Please watch:

1. https://drive.google.com/file/d/10VGjf6pnliZmZSEGmhuUce-OuYnE9rel/view?usp=sharing
2. https://drive.google.com/file/d/10DZwtnWpBeFAmNn8T7wEZr0Jjr7eSzn4/view?usp=sharing


I already have consult my laptop to a acer service center but nothing happens. I tried clean install windows 10 and windows 11. correct device drivers from ACER website. but still issue is showing. Please help.

[​//Edited the content to add model name]

Answers

  • JackE
    JackE ACE Posts: 44,889 Trailblazer

    Please don't post multiple threads and PMs on the same problem. It will only confuse the matter. Immediately return the machine to the  vendor as defective for a refund or exchange before the vendor's return merchandise authorization (RMA) period ends. Usually only a few weeks. Acer warranty service will take longer.

    Jack E/NJ