I have Nitro 5 (AN515-57) [i5-11400H, RTX 3050, 256+1 TB storage, 8GB RAM].Windows 11.

Krishnakant
Krishnakant Member Posts: 1 New User
I am getting a battery backup of 1.5-2.5 hrs on normal usage. I use it for Online Classes, MS Office, YouTube. NO GAMES. I have my brightness set to 10-20%, No RGB, Power Saver ON, AUTO mode in NitroSense, Power Saver Plan (in NitroSense), Refresh rate set to 60Hz. Even after all this I'm getting battery backup between 1.5-2.5 hrs. Is this normal or Should I take it to service center?
Also, does replacing battery or clean installing Windows comes under Warranty ? I've purchased the laptop exactly 17 days ago. HELP ME !

Answers

  • JackE
    JackE ACE Posts: 44,888 Trailblazer
    Yes, should be covered, You may also still be able to return it to the vendor for a refund or exchange if the vendor's return merchandise authorization (RMA) period hasn't expired yet. Usually a few weeks. If not, go to this link, choose your country, click the support link at the top of the country page, enter your  machine's serial number id (SNID) and arrange for warranty repair service.


    Jack E/NJ

  • PACPEP
    PACPEP Member Posts: 28 Enthusiast WiFi Icon
    send me a screenshot of your task manager processes