Hi Guys,
need some assistance
my laptop - just over a month old is having issues where randomly closes apps or freezes, I have tried the following but to no avail
can someone help
ts completed
game crashing
Games and applications keep crashing
ts completed
-formatted but kept files (bare in mind pc is less than a month old)
-reinstalled game services - steam , epic etc
-adjusted nvidea control centre options as per youtube instructions
-doesnt matter about game quality as it happens on normal or high
-checked for system updates (none needed)
-tried updating bios - bios is newest
-tried updating gpu driver - installed
-ran ccleaner to fix issues
-ran malwarebytes to see if there was malware
-amended system memory which could be allocated
-reinstalled gpu driver through website rather than geforce experience
-crash dump shows following
VIDEO_TDR_FAILURE (116) - The VIDEO_TDR_FAILURE bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed.
-adjusted virtual memory -Control Panel > System > Advanced Settings > Performance via -Control Panel > System > Advanced Settings > Performance.
specs
Device name LAPTOP-UDOJHICG
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 8.00 GB (7.83 GB usable)
Device ID DD6945D2-65BE-4934-A8FA-F68FE4AAE7FE
Product ID 00325-82237-46492-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
{Thread was edited to add model name to the title}
