Need a replacement speaker for CP713-3W

fulken

Right speaker makes popping noise while playing a video. I think I need to replace a speaker.
Where can I buy a replacement speaker?

StevenGen

fulken said:

Right speaker makes popping noise while playing a video. I think I need to replace a speaker.
Where can I buy a replacement speaker?

Try this Acer part number 23.H0SN7.002 and try this link “Acer Chromebook Spin CP713-1WN Left & Right Internal Speakers 23.H0SN7.002” but first look at your existing speakers and compare.

billsey

No need to replace the speaker. It's a known bug in the ChromeOS and Google is working on it. It seems to affect computers from a bunch of different vendors.

Easwar

Hi @fulken,

Contact acer tech support,

https://www.acer.com/ac/en/US/content/service-contact​

OR book the unit for repair service,

https://customerselfcare.acer.com/CS2/#/

dane_713_3w

Had the same issue (right speaker) with my brand new acer 713-3w.
Contacted my local Acer support (Nordic). 
With their assistance, the CB was sent to the nearest Acer Repair center (Germany).
I got my Acer back 10 days later. The right speaker had been replaced.
So far, this has solved the problem.

billsey

Did they also do the OS update?

dane_713_3w

billsey said:

Did they also do the OS update?

I did that myself, after the return.
Hmmmm... so whether it was the speaker replacement, or the OS update, that solved the problem - I really cant say