Windows Passwort changed, but I cannot login

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kweissen
kweissen Member Posts: 1 New User
edited February 2022 in Aspire Laptops
Hi, I wanted to reuse my old laptop from 2015 for vacation.
Never had a problem.
Login asking me for password > access denied.

Changed password > access denied

checked windows devices > not listed there.

How can I login successfully to my old Acer?


+ Acer still stays I can reboot laptop bc of update > did so 10 times, still not finished?

Any idea?
{Thread was edited to add model name to the title}

Answers

  • Try clearing the tpm in the bios.

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  • Hi,
    Could you please contact Acer support centre in your region and they will help you with the problem, Password is a security feature and we can not help you with it.
    https://www.acer.com/worldwide/support/